After Sales Service

In our pursuit of excellence, we take particular pride in offering unbeatable after- sales service. Stores, upholsterers and consumers can call a toll-free number for any question or information about servicing their furniture. Elran assumes full responsibility for product quality (see our warranty section or brochure for details), dealing directly with consumers to ensure quality control - a definite plus for retailers.

How to Contact Us / Make a Claim / Get Service
Contact Elran’s After-Sales Service Department directly at the number indicated below. To make a claim or get service, proof of purchase must be supplied by the consumer, as well as the serial number or ACK number found on the ticket that is attached under your furniture for identification.

Please refer to the Warranty section, in the How to make a Claim for limitations & special notes on service.

After Sales Services
Toll free number: 1-800-361-6546
Montreal Region: (514) 630-5656
Fax Service : (514) 630-1666
Fax Parts : (514) 630-7348

E-mail: service@elran.com